🚚 Creamelle Delivery Delight Guide
At Creamelle, we want your treats to arrive fresh, on time, and in perfect condition — just like they left our bakery!
Shipping Options
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
- Overnight Delivery: Next business day (order before 12 PM)
Shipping Rates
Shipping rates are calculated at checkout based on your location and chosen delivery method. We offer free standard shipping on orders over $75!
Order Processing
Orders are processed within 1–2 business days after payment confirmation. Custom cake orders may require additional preparation time.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your treats every step of the way! 📦
Returns
- Returns are accepted within 7 days of delivery.
- Items must be in original, unused condition.
- To initiate a return, contact our team with your order number.
- Return shipping costs are the responsibility of the customer unless the item is defective.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We'll make it right — because no one deserves a sad cake! 🎂